The indicator light will blink yellow on TV, and then you can choose, use the correct resolution. The different resolutions will cycle through, with pausing each resolution for about 10 seconds.

Press the up and rewind button together on the TV for about 5 seconds.

Disconnect all the other devices connected to the different HDMI ports on the TV.If connected through an AV player, then remove it and connect it directly to the TV.Try using a different HDMI cable between the device and the TV or unplug and re-plug again.Firstly, make sure that the TV is switched on and set to the correct input source.Try using it with a different HDMI cable, and if not, then unplug all the cables and try them again.Īmazon Device is on, but nothing is popping up on the screen:.Now go to settings>display and sound>Dolby digital output and make sure that the Dolby Digital Plus is off.Secondly, if the Amazon device is connected to an AV player, make sure that it is switched on.Video, but no sound:Firstly, make sure that the video is not on mute. Just press and hold the select button and play button at the same time until the Amazon Fire TV device restarts.

Note:You can restart the Amazon Fire TV with your remote. Please disconnect the device’s power cord for about three seconds and then plug it back in. Most of the time, the issues can be solved by restarting the Amazon Fire Stick. Multiple issues can occur on devices, such as frozen screens, app errors, or viewing content on the screens.

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